FAQs & Policies
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No. Occasionally, we do have wigs on hand, but the wigs placed through the site are not on hand.
Are all wigs on hand?
Do we accept exchanges and returns?
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No. We except absolutely no returns or exchanges as well as no refunds.
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On hand wigs take 2-5 business days to ship. All other wigs take 2-5 business days to process and 3-7 business days to ship. For pickup orders and local delivery orders, processing takes between 3-10 business days before the order is ready. You will be contacted when your order is ready. If you add on any add-ons, your order may take 1-2 business days longer. Holidays and weekends are not business days.
How long are shipping and delivery?
How do add-ons work?
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Once you have decided on your unit and it is added to the cart, add on any desired add-ons that you would like your unit to have. Please be aware that add-ons can increase production time.
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If you have already booked your appointment with us @styledbydesii or using the link on the home page, then you MUST make sure that you have placed your order AT LEAST 10 days before your appointment to ensure that your unit will be ready in time. If you do not place your order in time and your wig does not arrive in time for the appointment, you will not be refunded. Make sure you answer "yes" in the dropbox on the cart page and be sure that the name on your appointment and the name on your order match!